DEPUTY CERTIFICATION OFFICER
Job Title: DEPUTY CERTIFICATION OFFICER
Reporting to: CERTIFICATION OFFICER
Department: ADMINISTRATION
On Location: Nairobi, Kenya
Duties and Responsibilities Include: | |
1 | Serve as the main point of contact for all communication to clients regarding certification matters |
2 | Liaise and follow up on prospective audits with clients, prompting and converting them into confirmed audits at least three months to the expiry of the current certificate. |
3 | Managing the application process in a maximum of 7 working days. Receiving the applications and liaising with the scheme managers for application approvals and confirmation of audit dates to the client once approved by the Scheme Managers |
4 | Issuing clients with the necessary contracts and sublicence agreements and ensuring that the same are signed before engagement. |
5 | Coordinating with finance team by availing all information necessary for quote generation |
6 | Liaising with the Certification Officer to slot prospective, tentative and confirmed audits in Kenya, Rwanda, Ghana , Cote d’Ivoire and Ethiopia |
7 | Generating and dispatching audit plans to the clients |
8 | Communicating with the audit team by sending them the relevant documents needed for audit planning and execution in good time |
9 | Consistently adhere to scheme protocols on matters to do with application and registration processes necessary to uphold accreditation of AfriCert |
10 | Familiarize yourself with the quality manual, internal Operating standards and Finance policy and be bound by the provisions herein |
11 | Continuously research on best recommended practices, operational improvements to management via monthly progress reports |
12 | Convert new business leads into business in conjunction with the Business Development Manager |
13 | Effective complaint resolution and regularly channel client feedback to the management |
11 | Any other duties which may be assigned to you by the and the Certification Officer from time to time |
Qualifications: |
Personal Attributes:
Qualified candidates should send an updated curriculum vitae ONLY to info@africertlimited.co.ke by 31st March 2023 1700hrs GMT |